Investing in our Network
We will invest over £2billion on our network between now and 2015 so that wherever our customers live our aim is to give them an excellent service.
We are committed to providing a safe and reliable supply while minimising the impact of our operations on the environment, and we work hard to provide value for money and set demanding targets on network performance. We pay great attention to our network using the latest equipment and methods to ensure continued supply.
A concentrated programme of network refurbishment and maintenance helps keep the network in tip-top condition and enables us to detect any potential problems before a fault occurs.
Innovative techniques like live line working help us to undertake our daily tasks with the minimum of inconvenience for our customers.
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We are committed to using the latest technologies and working methods and are continuing to identify ways to improve standards even further. The scale of our network investment during the past three years reflects our aim to be world class in the delivery of power to customers across our region.
Target 60
When problems do occur, our unique Target 60 initiative aims to ensure that the majority of customers have their supply restored within the first 60 minutes following an interruption.
In more isolated areas we have invested in the use of remotely operated equipment to improve our response times. At the hub of our network at our control centres we can obtain up-to-the-minute information about the state of our network.
Investment in the latest state-of-the-art IT equipment enables our control engineers to monitor and communicate accurate information to our field teams who operate 24 hours a day, 365 days a year.
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